Become one of our first Foundation Customer! Get 40% Discount for Life!
The AI solution that fits with your existing Helpdesk to make your job easier and the customer experience amazing!
“These are real tickets from real people. Don’t include your RMM or other system generated tickets.”
Frequently Asked Questions
Interactions are communications between tribu( Talos through Microsoft Teams) and Autotask. Interactions can be estimated according to the average number of tickets per month you have.
Proactive Interactions are those that tribu presents in Talos from Autotask that your team need to know about or action as soon as possible . i.e. Customer replied , New Ticket , SLA Overdue . Your team will be kept up to date and in real time updating tickets.
Reactive Interactions are those your team can use to tell Talos what to do i.e. !newticket, !addattachment, !timeentry . Your team will be pushing these commands directly into Autotask.
Only proactive interactions will be charged.
The number of interactions will be shown on your dashboard in the tribu app where you can track your proactive and reactive interactions. You will be also notified at 50 %, 80 % and 100% of your usage according your current plan.
No, your fees are only based on the number of proactive interactions you use.
Yes, when you sign up with us, you are part of the tribe enrolled in a free 14-day trial with all features currently live within tribu
No, currently we only accept payment in United States Dollars (USD). We do accept all major debit and credit cards from customers in every country.
Yes, we are offering an special foundation discount for our first customers just sign up now!
We are more than happy to go through any stage with you. You will have our support during you onboarding and adoption process. All tribu members have access to our knowledge base for support as well.