Create the Talos API User
You will need to create an API User account in your Autotask tenancy. API users do not count towards your Autotask bill so it is encourage to setup an individual API user per product integration you have – eg: 1 API user for all of Talos’s features
1. Go to Admin -> Resources (Users) -> Click the New button
2. On the General tab enter the following:
First Name: Talos
Last Name: API
Primary Internal Location: we recommend your primary location
Email Address: Talosapi@yourdomain
NOTE: that this email doesn’t need to exist. No emails will be sent to it
Date and Time formats do not apply to the API.
3. On the Security tab enter the following:
Password: Set a strong password
Security Level: Talos API User
Set API Tracking to Integration Vendor: TRIBU
4. The remaining mandatory tabs are not used by Talos, but Autotask does required details under HR -> Hourly Rate; Approvers -> ;Timesheet Approver and Expense Approver Associations -> Departments. The values you enter into these don’t affect/change the integration itself. You can set them to whatever you like.
Save and Close and your Talos API user account is ready to integrate.