- Date:
- By: Camila Avila
- Categories: Using Talos
You can get a full list of all your current open tickets using Talos with clickable links to each for quick access.
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- Date:
- By: Camila Avila
- Categories: Using Talos
How to create a New Ticket using teams
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- Date:
- By: Camila Avila
- Categories: Using Talos
Talos allows you to create a Time Entries into your own Autotask tickets directly from Teams.
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- Date:
- By: Camila Avila
- Categories: Using Talos
Talos allows you to create a new Autotask ticket note directly from Teams.
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- Date:
- By: Dean Cavanagh
- Categories: Using Talos
Talos allows you to schedule an Autotask Service Call with all proactive interactions.
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- Date:
- By: Camila Avila
- Categories: Using Talos
Using Talos, Our first release introduces Talos. A Microsoft Teams bot built to bridge the communication between end user and support engineer.
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- Date:
- By: Dean Cavanagh
- Categories: Using Talos
Talos allows you to add an attachment to your ticket directly from Microsoft Teams.
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To receive a notification directly into Microsoft Teams from a New Ticket arriving in your service desk queue, follow the instructions below.
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Talos relies on Autotask Security Groups and Resource permissions to be set in a way that allows the application to act on all activities as needed.
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