Create new time entry command
Talos allows you to create a Time Entries into your own Autotask tickets directly from Teams.
- Start a new conversation directly with Talos, either by typing Talos in the search bar at the top of Teams or by continuing your direct chat with the bot if you have previously used Talos.
- Once you’ve started the conversation use the command:
- Fill out the Time Entry details for the ticket. You can add details to the resolution and update the status of the ticket all on the same card. The Overnight tickbox is if your time allocation is passing over midnight.
- Talos will add the time entry and update any of the fields you selected.
Note: If you make an error with the command selection, you can simply ignore/discard the reply back from Talos re-issue the correct command to Talos.