Here at tribu we aim to make running an MSP stress-free and simple. Remove complexity and repetitive shackles to give you freedom in business to have freedom in life.
tribu will improve relationships with clients with enhanced customer service capabilities without over resourcing. Gain customers’ trust quicker and easier while providing more opportunities to differentiate yourself in the market.
Our first product Talos integrates Microsoft Teams with Autotask for better collaboration and easier management of your tickets.
Innovate and automate
Spend less time switching between programs, clicking through windows and wizards to stay up to date with Talos. Communicate, update and automate all from the common interface of Microsoft Teams.
Software to improve your MSP: Introducing Talos
Talos allows MSPs to effectively manage tickets and communicate with customers through its seamless integration between Autotask PSA and Microsoft Teams. Talos can anticipate your needs so that you can spend more time delivering for your customers and less time worrying about how to manage multiple platforms. With Talos, we will foster:
Improvements in customer service
Improvements in task conversions
Growth in team productivity
Ticket command automation with Talos
Talos works towards predicting and resolving ticket interactions for IT engineers. Create an efficient workflow whilst focusing on larger projects through the management of interactions within Talos:
Monitor tickets performance
Notify Engineers of Customer Replies
Predict future Responses for Customers
The most priceless benefit provided here at tribu is our engaging team, relationship with the community and people like you. Here are tribu, we aren’t just determined business owners, we’re innovative people driven by passion and providing innovative technology that can change the world, one customer, at a time.
As a member of our community, you will be the first to witness and receive innovative improvements, and whenever we accomplish an outstanding achievement, we will celebrate together. Better yet, as a member, you can help decide on the upgrades and innovative steps our business should take.
Hear from successful partners
Hilbert Configuration increases its performance with Tribu by 20%
Thomas Hilgert has already put the performance increase in his team at 20% thanks to the tribu solution. Nothing has to be duplicated in communication but is automatically integrated into the Autotask PSA by Microsoft teams.Hear more on the Thomas Hilgert Case Study
Top.media statement “A vision of the future”
The tribu solution has enabled top.media to streamline first-level support tickets, triage all information to the correct location, and, therefore, empowering the team to work productively and efficiently, all under one roof.Hear more on the Top.Media Case Study
How tribu helped ITECH Solutions ‘Eliminate the noise’
Brian and the whole team at ITECH would recommend tribu to any MSP looking to vastly increase their efficiency and stay ahead of the curve in the ever-changing digital world. They cannot imagine not working with tribu anymore; they feel as though it would a huge step back. With tribu, ITECH Solutions became more ‘efficient and grew, enabling the ability to scale.’Hear more on the Itech Solutions Case Study